FAQ
PRODUCT INFORMATION
Do you test on animals?Never! We love all of our fur babies! We are proud to be both cruelty-free and Vegan! All brushes are made with soft synthetic and nano wool fibers bristles.
What is the best way to care for my brushes?We highly recommend you wash your brushes prior to your first use with either a brush cleanser or baby shampoo. Be careful to not get the ferrule wet and be sure to dry upside down with the bristles facing down. Do not submerge your brushes underwater. For more details on how to clean your brushes click here.
Have a question that is not on this list? Contact us at thamaraicosmetics@gmail.com so we can add it.
SHIPPING
How long does it take to receive my order?
If you live within Ontario/Quebec, the package will be delivered within 2-7 days. If you live anywhere else within Canada, the package will be delivered within 5-10 days. If it is international, the package will be delivered at the earliest in 1-2 weeks.
All Canadian and international orders are shipped via Canada Post with a tracking number.
How long is the processing time after I place my order?
The time it takes to process your items is 3 - 5 business days.
ORDERING
What methods of payment do you accept?We accept Visa, MasterCard, American Express and PayPal.
RETURNS
What is your return policy?